TERMS OF SERVICE

Terms & Conditions

Review the terms, ownership policies, payment milestones, and service level agreements governing TASYNQ digital engagements.

Effective Date: September 1, 2026 • Version 3.1

1. Agreement & Acceptance of Terms

By accessing the TASYNQ platform or engaging our team for web development, software engineering, AI pipelines, mobile application development, or marketing services, you agree to be bound by these Master Terms & Conditions.

If you are entering into an agreement on behalf of a company or legal enterprise, you confirm that you possess full authority to bind such entity to these terms.

2. Scope of Services & Statements of Work (SOW)

All client projects executed by TASYNQ shall be governed by formal Statements of Work (SOW) or custom quote proposals detailing project scope, deliverables, timeline milestones, pricing, and specific technical requirements.

Any modification, scope expansion, or feature addition requested after project kickoff will be processed via an official Change Order and may adjust the timeline and budget accordingly.

3. Intellectual Property Rights & Code Ownership

Client Ownership: Upon final payment in full of all contractual project invoices, the client receives full, exclusive ownership of all final custom software deliverables, codebase repositories, custom designs, and associated intellectual property created specifically for the project.

TASYNQ Background IP: TASYNQ retains ownership of generic libraries, reusable components, pre-existing frameworks, and proprietary AI algorithms incorporated into the project, granting the client a perpetual, worldwide, non-exclusive license to use such background IP.

4. Payment Terms & Milestone Invoicing

Project Fees: Fees are structured as fixed-price milestones or monthly retainers as specified in the agreed proposal.

Invoicing & Milestones: Unless otherwise agreed in writing, standard projects require a 50% deposit upon contract signature, with the remaining 50% due upon project completion prior to final code deployment.

Late Payments: Invoices unpaid after 30 days are subject to a 1.5% late interest fee per month.

5. Technical Warranties & SLA Support

Bug-Fix Guarantee: TASYNQ provides a complimentary 30-day post-launch warranty covering any technical bugs, defects, or deviations from agreed project specifications.

Uptime & SLA Support: Clients subscribed to ongoing retainer plans receive 99.9% uptime monitoring and priority emergency SLA response within 2 hours.

6. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall TASYNQ be liable for any indirect, incidental, consequential, or punitive damages arising from service use, server downtime, or third-party API disruptions.

TASYNQ total aggregate liability under any agreement shall not exceed the total fees paid by the client to TASYNQ during the 6 months preceding the claim.

7. Contract Termination

Either party may terminate an active project contract upon 14 days written notice if the other party breaches material terms and fails to cure such breach.

Upon termination, the client shall pay for all work completed and verified up to the effective termination date.

8. Governing Law & Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of New York, USA, without regard to its conflict of law principles.